KCI is staffed with trained customer service professionals who can assist with product-related clinical and technical support 5 days a week, 9 am to 5:30 pm (Mon to Fri)
KCI Contact Centre
Staffed with customer service professionals for support 5 days a week, 9 am to 5:30 pm (Mon to Fri), you can reach us via 1800 742 9929.
Response Team Technical Contact Centre
With 24-hour availability, KCI is able to provide troubleshooting support for all V.A.C.® Therapy devices:
- Helps provide on-the-spot problem identification and resolution or deals with service requests
- Convenient telephone access for all care situations
To access this service, please contact us via 1800 742 9929 during office hours. For Non-Operating hours, please contact us via +65 9299 4796.
KCI Service Centres
With a fully equipped service centre based in Singapore, KCI is able to support your patient care needs:
- Prompt pickup and delivery of KCI products
- Cost-effective maintenance and repair
- Convenient access to all home care markets